State Farm® Insurance Agent Matt Phillips
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Yvonne Antoinette
May 8, 2026
"I want to publicly give a big “Thank you “ to LeDonne for not only being a great Community Manager but, for having a caring, and compassionate ❤️ towards myself and my family during our time once again being a resident. It’s people like LeDonne that make living here great. I also want to say that Edwards Mills has the absolute BEST!! Maintenance Supervisor, ever Royston always gets the job done right. This is a very beautiful hidden gem 💎 and wonderful place to live and I’m so glad to back."
"Thank you so much, Yvonne, for your kind words and thoughtful review! While this one looks like it was shared in error on our page, we truly appreciate you taking the time to recognize the people who have made such a positive impact on your experience. We’re so glad to hear you’re happy and feeling at home again. Wishing you continued comfort and happiness!"
Sean C
May 8, 2026
"Matt has been nothing but helpful and I always have a great interaction with him!"
"Thank you so much, Sean! I really appreciate your kind words. I’m glad to hear you’ve had great interactions and that I’ve been able to help. We’re always here if you need anything!"
Essence Marie
May 8, 2026
"Matt is so helpful and kind! I always recommend him to all of my residents!"
"Thank you so much, Essence! I really appreciate your kind words and am glad to hear I’ve been helpful and easy to work with. It means a lot that you recommend me to your residents. I truly appreciate your support, and I’m always here if you need anything!"
Meredith Callahan
May 8, 2026
"Matt is wonderful!"
"Thank you so much, Meredith! I really appreciate your kind words. I'll always be there for you & all of your insurance needs!"
Jasmyn McCalla
May 6, 2026
"Matt is great! He does an amazing job getting our residents set up with insurance!"
"Thank you so much, Jasmyn, for your kind words and support! I truly appreciate it and am glad I’ve been able to help get your residents set up with their renters insurance smoothly. It’s always a pleasure working with you, and I look forward to continuing to help however I can!"
Valentyna Pinchuk
May 5, 2026
"I rarely write reviews, but Ben definitely deserves one. From day one, he has shown that he truly cares. His responses are always quick, helpful, and kind. He is extremely patient, explains everything in detail, and is a pleasure to work with! Thanks for such a perfect service ❤️"
"Thank you so much, Valentyna! We truly appreciate you taking the time to share such thoughtful feedback. I’m glad to hear Ben has been able to provide quick, helpful, and caring service while making everything easy to understand for you. We’re lucky to have him on our team, and I’ll be sure to pass along your kind words to him. We really appreciate your trust in us and are always here if you need anything!"
Brenda Mitchell
April 22, 2026
"Ben was very pleasant and explained everything so I could understand I had been with same company for over 58 years but Ben made this very easy"
"Hi Brenda, thank you so much for your kind review! We’re so glad to hear Ben made the transition smooth and took the time to explain everything clearly for you. We truly appreciate your trust, especially after so many years with your previous company, and we’re always here if you need anything!"
Tasha S.
April 17, 2026
"Matt is the guy to go to for your renters insurance needs! He’s prompt, professional, and knowledgeable…thanks Matt!"
"Hi Tasha, thank you so much for your kind words, I really appreciate it! I’m glad I could help with your renters insurance and make the process smooth for you. Don’t hesitate to reach out if you ever need anything!"
Ja'Quan Phillips
April 16, 2026
"Very nice agent. Always a smile. Very helpful. Highly recommend this agency."
"Hi Ja’Quan, thank you so much for your kind review! We’re really glad to hear you’ve had such a positive experience and that our team has been helpful and welcoming. We truly appreciate your recommendation and are always here if you need anything!"
Hailey Piper
April 16, 2026
"Matt Phillips is an outstanding agent! Efficient, reliable, and highly professional. It is amazing to have an advocate like him in my corner."
"Hi Hailey, thank you so much for your kind review! We’re really glad to hear Matt has been such an efficient, reliable, and professional agent for you. It means a lot to know you feel supported and have him as your advocate. We truly appreciate your trust and are always here if you need anything!"
Skyy Lewis
April 9, 2026
"Matt works fast and is very reliable. Anytime I need a policy made he can get it done that day. He also brings us Krispy Kreme Donuts! Thank you for your services and always going above and beyond."
"Thank you so much, Skyy, for the awesome review! I truly appreciate your kind words and am glad I’ve been able to take care of your policies quickly and reliably. And I’m happy the Krispy Kreme donuts are a hit! Thanks again for your support—I’m always here whenever you need anything!"
joshua
April 9, 2026
"Great customer service"
"Thank you, Joshua, for the great review! We really appreciate your support and are glad you had a positive experience with our customer service. We’re always here if you need anything!"
JesusPaid4You 2
April 2, 2026
"Matt Phillips and his staff member Ben are absolutely the BEST in their field! They give world class customer service, are kind, knowledgeable and professional! Ben has helped me several times including recently, to solve a complicated issue I had with my landlord. Ben's kindness and professionalism is rare nowadays! God bless you guys! You are so awesome!"
"Thank you so much for your incredibly kind and thoughtful review! We truly appreciate your support and are so glad to hear that Ben was able to help you through a complicated situation. He’ll be grateful for the recognition—his kindness and professionalism are exactly what we strive for every day. We’re thankful to have you as part of our State Farm family and are always here whenever you need us!"
Gabby Haddadi
April 2, 2026
"I can’t say enough good things about my experience with Matt Phillips. He’s incredibly helpful, easy to talk to, and truly cares about his clients. He made the whole process seamless and stress-free. I’ll definitely be recommending him to all my friends and family!"
"Thank you so much, Gabby, for the kind words and thoughtful review! I really appreciate you taking the time to share your experience. I’m glad I was able to make everything seamless and stress-free for you—that’s always my goal. It means a lot to know you’d recommend me to your friends and family. I truly appreciate your trust in me for your renters insurance, and I’m always here if you need anything!"
darrell t
February 19, 2026
"Your boy Ben rocks like a hurricane... which is good in case I get hit by one...Rock On!"
"Hi Darrell, thank you for the awesome review! We love the energy — and Ben will definitely appreciate the shoutout. We’re glad you’re happy with your vehicle insurance and the great rate. Rock on, and we’re always here if you need us!"
Maureen Janus
February 12, 2026
"Ben is awesome he makes sure he is available for help when you need it."
"Thank you, Maureen, for your kind words! We’re so glad to hear that Ben has been so helpful and available when you need him. We truly appreciate you choosing Matt Phillips - State Farm Insurance Agent and are always here to help!"
Brandon Wisoff
January 24, 2026
"Matt and his staff are an excellent State Farm office. They have helped me numerous times navigate the ins and outs of insurance issues and have repeatedly gone above and beyond to help me resolve issues that have arisen over the years."
"Thank you so much, Brandon! I truly appreciate your kind words and continued trust over the years. My team and I are always happy to help navigate any insurance needs and go above and beyond whenever possible. Thanks for being a valued part of our office!"
Cooper Hoyle
October 28, 2025
"Amazing service and the best hospitality of any branch I’ve been too. Would absolutely recommend"
"Thank you so much, Cooper! We’re thrilled to hear you had such a positive experience with our team. We truly appreciate your recommendation and look forward to continuing to provide the best service possible!"
david malone
October 23, 2025
"I have lived in the Chapel Hill area for 50 years after graduating from UNC. I have been with Matt the last 25 or so. There is no better agent. Matt is old school - he is committed to taking care of people. When you call he picks up the phone; he knows who you are; and he discusses in clear ways what needs to done and what your options are. Recently my wife and I were sitting in our car at a redlight when another speeding car lost control and hit the front end of our car. The speeding car had a different insurance provider than State Farm. Sitting in my wrecked car, I called Matt to hear any advice he might have. Matt walked me through the whole process. Over the next two weeks Matt stuck with me - as I made decisions about the options the other insurance company offered me. I like having an old school agent who is values having a relationship with clients and believes in doing the right thing. Give Matt a call and discover for yourself."
"David, thank you so much for your thoughtful review and for trusting me all these years. It truly means a lot to hear that our relationship and service have made a difference. I’ll always be here to help however I can! I’m so grateful for your trust and long-term partnership."
Autumn Mitchell
September 29, 2025
"I highly recommend Ben to serve as your insurance agent! New to North Carolina and he handled everything for me very quickly and was very thorough. He’s also very knowledgeable and personable!! Thanks, Ben, for your help!!"
"Thank you so much for your kind words, Autumn! We’re thrilled to hear that Ben was able to make your transition to North Carolina smooth and straightforward. It’s always our goal to provide knowledgeable and personable service, and we’re glad you had such a positive experience. We really appreciate your recommendation!"
Machelle Alexander
September 24, 2025
"Ben was incredibly helpful with my rental insurance needs. He made the process smooth and stress-free. Knowledgeable, responsive, and reliable ----highly recommend working with him!"
"Thank you so much for your kind words! We're thrilled to hear that Ben was able to make your renter’s insurance experience smooth and stress-free. At our State Farm agency, we pride ourselves on being knowledgeable, responsive, and reliable. Your recommendation means a lot, and we're always here to help with any of your insurance needs—whether it’s auto, home, life, or renters. Thanks again for choosing us!"
Nadia Allen
August 20, 2025
"Ben is Awesome! Thank you for being professional, friendly, and fair! Please visit this office for your Insurance needs."
"Thank you for the wonderful review! We're so glad you found a great price on your renter's insurance and had such a positive experience with Ben. His professionalism, friendliness, and fairness truly make a difference, and we appreciate your recommendation. We’re here whenever you need us—thank you again for choosing our office for your insurance needs!"
Pratham J Patel
August 4, 2025
"As international students new to the U.S., we had a fantastic experience with Matt Phillips’ State Farm office. A huge shout-out to Benjamin Lail, who was incredibly helpful and accommodating. He patiently guided us through the renter’s insurance process, explained everything clearly, and made sure we got the best coverage for our needs. He’s been responsive, professional, and always follows through. Highly recommend Matt Phillips' team, especially Ben and for anyone looking for clear, reliable insurance support."
"Hi Pratham! Thank you so much for the amazing review and recommendation! We’re so glad to hear that you had a great experience as new international students — and we’re especially proud of the support Ben provided. He truly goes above and beyond to make sure our clients feel confident and taken care of. We’re thrilled to have been able to help you find the right renter’s insurance coverage, and we’re always here if you need anything in the future. Welcome to our State Farm family and thanks for choosing our team!"
Linda L
July 30, 2025
"I was moving from another state to NC The team ,especially my agent ,Ben ,was so patient,knowledgeable,efficient,just a stand up man. If I had any concerns or questions they were answered intelligently and quickly.They are the best and my hat goes off to Ben,he is the best !"
"Thank you so much, Linda! We’re thrilled to hear Ben and the team made your move to NC easier with their patience and expertise. Ben truly is a standout, and we’re lucky to have him on our State Farm team. We appreciate your kind words and look forward to continuing to support you!"
Angela Edwards
June 16, 2025
"Ben has been helpful and responsive to me on many occasions regarding my home, car and umbrella polices. He always fulfills his commitment to follow up and does so in a timely manner. Ben's a tremendous asset to Matt Phillips/State Farm Insurance."
"Thank you for your thoughtful review! We’re so glad to hear that Ben has consistently provided helpful, responsive service and follows through on his commitments. He’s truly a valued member of our team, and it’s great to know he’s made such a positive impact. We appreciate your continued trust in Matt Phillips State Farm!"